Bashbunni shares a point that resonates: in tech we tend to complicate productivity and solve problems that don't exist. His favorite example is Japan's shipping system — paper-based, no real-time tracking, but so reliable that people send their luggage from the airport to the hotel without worrying. Simple systems with fewer moving parts. Consistency over convenience.
My take
Sometimes we really go deep enough to create a problem in our head, and we don't take full responsibility for not materializing those problems into software or systems.
Other angles
The video has a comment from @bruhtusnull that adds another layer: simplicity might not be as straightforward as people think. It connects with the article Simplicity is Expensive in Software Design which is worth reading.